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  • USA Funds Debt Manager
    “USA Funds Debt Manager® is a vital and indispensable part of daily default and delinquency control at Harrison College. The ease with which reports, delinquency letters and other communication strategies are requested and produced make it very user-friendly.”
    Steve Weeden, Default Manager, Harrison College
  • USA Funds Loan Counselor
    “For the first time, after 15 years in financial aid, students are telling me that online entrance counseling is fun — through USA Funds Loan Counselor®.”
    Carolyn Jones, Financial Aid Coordinator, Collin County Community College
  • USA Funds Debt Manager
    "USA Funds Debt Manager® has helped us cut our default rate by nearly 30 percent."
    Debbie Beck, Assistant Financial Aid Director, Yavapai College
  • OpenNet
    “We are a very small office. I have a staff of three. OpenNet is like my fourth staff member.”
    Randy Thompson, Director of Financial Aid, Sheridan College
  • USA Funds Unlock the Future
    “I’m just thankful that USA Funds makes USA Funds Unlock the Future® available to us. Being in a low-income area and serving low-income students, I find that the college-planning information is helpful to the students in our community.”
    Juanita McKenzie Russell, Director of Financial Aid, Alcorn State University
  • USA Funds Life Skills
    “With USA Funds Life Skills®, USA Funds is a true partner in  our efforts to provide a comprehensive financial literacy program to our students."
    Kim Brown, University Director, Student Financial Services & Registrars, Midwestern University
  • USA Funds Life Skills
    "USA Funds Life Skills® is such a wonderful name for the program because it truly teaches life skills. The information in the program can benefit all of us in our lives. If we can save one student from default, then we’ve done our job.”
    Ruth Pedrie, Financial Aid Officer, Colorado Technical University
  • OpenNet
    “OpenNet allows me to perform loan disbursement changes with ease. It decreases the turnaround time for reissues, cancellations and partial returns for disbursements. It is great to be able to serve students so quickly.”
    Adrienne Frederick, Student Loan Coordinator, Mesa Community College
  • OpenNet
    “We can process and transmit all of our loans — Stafford and alternative loans — through one product, which is OpenNet.”
    Sandy Osborne, Assistant Director of Financial Aid, University of Indianapolis
  • USA Funds Ask Policy
    “Thanks to USA Funds Ask Policy’s providing the citations we needed, our potential issues with auditors definitely were resolved.”
    So Ae Lee, Coordinator of Financial Aid and International Students, New Brunswick Theological Seminary
  • USA Funds Ask Policy
    “I cannot thank USA Funds enough for its response and timeliness. I had searched and searched for the policy information I needed and was finding bits and pieces — but I didn’t find the complete information until I contacted USA Funds Ask Policy.”
    Dawn Scott, Financial Aid Loan Specialist, Carroll University
  • USA Funds Unlock the Future
    “You need a support system to be successful. So I appreciate that USA Funds Unlock the Future® and ‘16 Summers’ bring family and community benefits to the forefront.”
    Shane Harley, Interim Executive Director, Indianapolis Police Action League
  • USA Funds Unlock the Future
    “I have found that open discussion and dialogue is one of the best ways to get students involved. The new USA Funds Unlock the Future® video can serve as a platform for discussion among the students who see it.”
    Deandra Thompson, Scholar Specialist, Starfish Initiative
  • USA Funds University
    “Many on our team have two years or less of experience in financial aid. USA Funds University has even customized training for us. Thank you, USA Funds!”
    Sheila Green, Student Financial Services Assistant Director, Evangel University
  • USA Funds Ask Policy
    “It’s so nice to know that I have a contact regarding FFELP policies. I feel so much more confident knowing that I have a direct source. Thank you 10 times to USA Funds Ask Policy!”
    Cathryne Gravina, Director of Student Financial Services, Art Institute of Tampa
USA Funds University


USA Funds University

USA Funds® University offers you one convenient source for the training you and your staff need. You know best what you need. We deliver the training you want — how you want it and when you want it.

Choose course styles that best suit your needs and circumstances: 


 


What Does It Do For Me?

  • Receive updates on timely training topics.
  • Take advantage of our flexibility with multiple training methods, times and venues.
  • Promotes your office’s compliance with student loan guidelines.
  • Helps you and your staff adopt the latest best practices for administering financial aid.
  • Learn problem-solving techniques and strategies.
  • Acquire advanced service skills.
  • Turn your staff into customer service champions; you and your staff will provide unequalled expertise and customer service.

 

 
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